资讯科技 INFORMATION TECHNOLOGY 180 In support of Government initiatives to develop the territory-wide and patient-oriented Electronic Health Record Sharing System (eHealth), the Information Technology Division of the Group enhanced the existing TWGHs Healthcare Information System (HIS) and Radiology Information System/Picture Archiving and Communication System (RIS/PACS) with the addition of necessary functionalities and interfaces, to achieve system connection and data exchange with the Government’s Electronic Health Record Sharing System (eHRSS). Through data sharing, lifelong health records of patients could be accessed by healthcare professionals as appropriate, thus enhancing the consistency healthcare services towards patients. The development of system functions and interfaces had been completed, and the required tests in compliance with the standards of the Government data sharing had been passed. The enhancement was successfully completed and rolled out in the first quarter of 2023. 为支持政府发展以全港病人为本的电子健康纪 录互通系统( 医健通)，本院资讯科技科提升了 现有的东华三院医疗保健资讯系统与放射资讯系 统/ 图片存档和通讯系统，配备所需的系统功能 与系统接口接口，以便将放射资讯系统/ 图片存 档和通讯系统与政府的电子健康纪录互通系统连 接，从而互通数据。透过数据共享，医护专业人 员可适时取阅病人的终身健康纪 录，继而提高他们对病人护理的 连贯性。所有系统功能和接口接 口的开发已经完成，并通过政府 数据共享的测试要求，于2023 年 第一季度顺利完成并推出使用。 提升东华三院放射资讯系统 / 图片存档和通讯系统的数据共享功能 推行资讯科技解决方案 Enhancement on Data Sharing of TWGHs Radiology Information System/Picture Archiving and Communication System (RIS/PACS) Implementation of Information Technology Solutions 蠴咅 ؋כ 괿懱羬妞 砚疤괿懱羬妞 霎ᇆਂ 䲆蝢懱羬妞 굆ৼ ؋ 皐夵袅 蝢羬妞 Patient Data የՈ괚硁 ᴠ箛℃ Firewall Imaging Modalities IT Servers Radiology Exam. Report 为提高诊症效率，减低病人交叉感染风险，该科 为本院中医普通科门诊部开发了一套互动语音系 统，通过电话语音识别技术，让病人可以查询、 预约及取消其相关的医疗诊治服务。互动语音系 统已分别于2022 年7 月及8 月在东华医院中医 普通科门诊部及广华医院中医普通科门诊部正式 推出使用。根据病人的问卷调查显示，他们对 该系统的设计功能、易用性和流程清晰度均表 满意。 开发东华三院中医普通科 门诊部互动语音预约系统 Development of the TWGHs Interactive Voice Response Booking System for Chinese Medicine General Outpatient Clinics 本院医疗保健资讯系统提供与政府医健 通数据共享功能。 The system interface of the TWGHs Healthcare Information System provides data sharing with eHealth. 长者中心会员资讯系统是特别为长者地区中心、 长者邻舍中心和长者中心而开发的会员管理及活 动运行系统。为进一步扩阔系统对中心服务的支 援，该科已于2022 年7 月完成系统优化，以支 援相关辅导服务和隐闭长者的个案管理。该系统 功能包括查询、接案评估、联系记录、重检和结 案等。系统会透过仪表板和电邮发出不同的提 示，以协助中心员工作相关跟进。经审视系统使 用情况后，一系列增强功能亦已于 2023 年初推 出，以供用户使用。 发展长者中心会员资讯系统个案管理 本院参与政府的过渡性房屋项目，帮助基层家庭 改善住屋所需。该科正支援物业科建立项目网站 和网上申请系统，方便市民以简便方式提交申 请，同时也协助同事有效处理申请资料。网站将 会与过渡性房屋项目同步推出。 开发过渡性房屋项目网站 To enhance the efficiency of clinics and reduce the risk of cross-infection among patients, the Division developed an Interactive Voice Response System (IVRS) for TWGHs Chinese Medicine general outpatient clinics to provide patients with enquiry, appointment and cancellation of medical services, by adopting speech recognition technology over the phone. The IVRS was officially rolled out at Tung Wah Hospital Chinese Medicine General Outpatient Clinic and Kwong Wah Hospital Chinese Medicine General Outpatient Clinic in July and August 2022 respectively. A survey of patients by questionnaires indicated that they were satisfied with the system in terms of its functionality, ease of use and clarity of process. The Client Information System for Elderly Centres (CISE) was developed for District Elderly Community Centres, Neighbourhood Elderly Centres and Elderly Centres for their membership management and activity operation. To further extend the support for centre services, the system was upgraded in July 2022 to support counselling services and case management of the hidden elderly. The system had enhanced its functions including enquiry, admission assessment, contact record, review, case closing, and so on. Various reminders are also provided through system dashboard and email to facilitate staff members of the centres actions. Upon review of system usage, a series of enhancements was also launched in early 2023. Development of Client Information System for Elderly Centres (CISE) Case Management The Group has been participating in the development of transitional housing projects of the Government to assist the underprivileged families to improve their living conditions. The Division is in support of the Property Division to develop a project website and an online application system, which enables the public to submit applications in an easy and convenient manner, and our colleagues to process the application data effectively. The website will be launched along with the transitional housing project. Development of Website for Transitional Housing Projects
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