Tung Wah Group of Hospitals

Community Services

  • FAQ
  • Elderly Services

Question 1: How to apply for a place in TWGHs elderly homes?

Answer:

Application procedure:

1) Application form, guideline and homes location can be obtained from our centres or downloaded here. Please return the completed form to "6/F., TWGHs Wong Fung Ling Memorial Building, 12 Po Yan Street, Sheung Wan, HK" with "Application for Admission to TWGHs Elderly Homes" marked on the envelope. For enquiries, please call 2859-7620.

2) Elders may also apply under SWD's quota for admission to our elderly homes. Please apply through social workers of district's Integrated Family Services Centres, Medical Social Services, District Elderly Community Centres, Neighbourhood Elderly Centres, or Integrated Home Care Services.

Question 2: What kind of service does TWGHs provide to elders who would like to talk to social workers?

Answer:

Our District Elderly Community Centres, Neighbourhood Elderly Centres, Enhanced Home and Community Care Services, Integrated Home Care Services and Day Care Centre for the Elderly provide counselling service to the elders. Through individual counseling, home visit or therapeutic groups, the elders are enabled to resolve emotional, interpersonal relationship, housing, financial and family problems.

Application procedure:
Interested parties may contact the respective centre direct or be referred by other NGOs for service enquiry and application.

Question 3: Can I be taken care of till the end of life in TWGHs elderly homes ?

Answer:

TWGHs always strives to stay abreast of the changing needs of the residents in our elderly homes and gear our provision of holistic care to achieve their ageing in place through continuum of care. If the health condition of an elderly resident has changed to a state beyond our care level, we will try our best to make suitable referral or other arrangement so as to fit individual elder's needs.

Question 4: What services are available in TWGHs residential homes for the elderly to help people with dementia?

Answer:

A multi-disciplinary professional staff team comprises team of social workers, nurses, occupational therapists etc. work together to provide appropriate care and nursing services to our residents at different stages of dementia. Apart from helping to design a comfortable and convenient environment for our dementia residents, training sessions and treatment groups such as Reality Orientation group and Reminiscence group will also be conducted.

Question 5: There is no immediate need for immediate admission to residential care home for the elderly now but I am worried that my health will gradually deteriorate. Should I apply for such in advance?

Answer:

No, you do not need to apply in advance. Application for long term care services (including residential care services and community care services) is based on the actual health condition and service need of elders at time of application. Upon raising their request, elders will be arranged for a standardized care need assessment to ascertain their impairment level and service needs and hence eligibility for admission to elderly home.

Question 6: What kind of services do Tung Wah provide to carer?

Answer:

Our District Elderly Community Centres, Neighbourhood Elderly Centres, Enhanced Home and Community Care Services, Integrated Home Care Services and Day Care Centre for the Elderly provide a comprehensive package of community support services to assist the carers in helping their elders. These services include:

1)   Hotline service
2)   Carer education and skill training
3)   Consultation services from physiotherapist
4)   Counseling and referral services
5)   Mutual support groups
6)   Demonstration of rehabilitation equipment and borrowing services
7)   Book and audio aids borrowing services
8)   Recreational activities and groups

Application procedure:
Interested parties may contact the respective centre for service enquiry and application. Application can also be made by other NGOs.

Question 7: What publication do Tung Wah have on elderly services?

Answer:

We have the following publications on elderly services in recent years:

1)     甘露集
2)     简短智能测验自学录影带及应用手册
3)   「不倒翁计划」资源手册
4)   『「中风急救-黄金一小时」预防中风小百科』小册子
5)   「稳步健行」活力教材集
6)   『健康防「风」问与答』小册子
7)    长者敬师日特刊
8)    长者住院服务需要研究报告
9)   「健康骨质-优美人生」计划 –「强化骨质有妙方」小册子及
      「强化骨质活力舞」光碟
10) 「安老院舍生活锦囊」之精明消费篇;享受生活篇;服务评价篇
11) 『识饮识食好快「落」』小册子及光碟
12) 「不褪色的故事」
13) 「思前想后」小册子

Question 8: What kind of services do Tung Wah offer to frail elders?

Answer:

Our District Elderly Community Centres, Neighbourhood Elderly Centres, Enhanced Home and Community Care Services, Integrated Home Care Services and Day Care Centre for the Elderly provide comprehensive day care and community care services to the frail elders with the aim of enabling them to age at home in a familiar environment. These services include:

1)   Nursing care
2)   Personal care and home-making services
3)   Rehabilitation services
4)   Carer support services
5)   Recreational, supportive and recreational groups
6)   Environmental risk assessment and home modifications
7)   Transportation and escort service
8)   24-hour emergency support
9)   Day and residential respite service

Application procedure:
Application can be made through Integrated Family Services Centres, Medical Social Service Units, District Elderly Community Centres and Neighbourhood Elderly Centres. Applicant should be assessed to be suitable for service through the Standardized Care Need Assessment Mechanism for Elderly Services.

Question 9: What kind of community services do Tung Wah organize to the elders?

Answer:

Our District Elderly Community Centres and Neighbourhood Elderly Centres provide a comprehensive package of community services which enable elders to lead a healthy and active life; to further develop their potentials; to enhance the spirit of "productive ageing" and to promote mutual support among elders. These services include:

1) Various health promotion, social, recreational, educational and developmental activities
2) Volunteer participation and development
3) Sustained learning activities

Application procedure:
Interested parties may contact the respective centre for service enquiry and application. Application can also be referred by other NGOs.