Tung Wah Group of Hospitals

• Donate via TWGHs Official Account
  • Login WeChat apps to scan the QR code on the right or search WeChat ID “Tung_Wah_Group” to enter our Official Account
  • Select one-off donation (单次捐款) or event sponsorship (活动赞助) at the bottom and follow the instructions to complete the donation

The Division collects your personal data, such as name, contact information and donation method, in a fair and lawful manner, for the purpose of processing your proposed donation instruction and arrangements, including donation handling, arrange bank transfer, donation receipt issuance and acknowledgement arrangement. With your consent, your personal data will be used for future correspondences, fund-raising appeals, activities promotion, newsletters, collect opinion or other promotional purposes.

Provision of your personal data to the Division is purely voluntary. In order to carry out your proposed donation instruction and arrangements, some data which the Division requires you to provide is mandatory. If the personal data provided is not sufficient, the Division may not be able to process your proposed donation instruction and arrangements.

Unless otherwise specified by law, the Division shall not keep your personal data longer than for the fulfillment of the purpose of which the data is collected. To ensure the personal data is protected, data will be cancelled and erased upon fulfillment of the purpose, or within the shortest time stated in relevant laws and regulations.

The Division endeavors to take all practicable steps to ensure that all personal data it holds is protected, and against unauthorized or accidental access, processing, erasure or other purposes.

The Division will never sell your personal data to any third parties.

The personal data you provided shall be handled by staff of the Division on a need-to-know basis. In addition, such members of staff may, when necessary, disclose your personal data to:

Banks for execute your donation instruction and arrangements;

Service providers, who is appointed by the Division and bounded by non-disclosure agreement, including but not limited to the information management system, letter-shopping, and disposal of confidential document;

Auditors hired by the Division or related governmental regulatory bodies for assessing the financial status and performance of the Division;

Persons or institutions where disclosure is legally authorized or required.

In order to evaluate the fund-raising performance, the Division may review and compile the donation statistics from time to time. The statistics and reports, however, will not include any identifiable personal data to safeguard the privacy of donor.

The Division would like to maintain connection with you to deliver the latest updates of TWGHs services and fund-raising events, as well as to collect your opinions, by post, email, phone, SMS or fax. The Division shall not use your personal data for the above purposes unless you give your consent.

You have the right to request access to or correction of your personal data held by the Division at any time.

In accordance with the Ordinance, the Division shall comply the data access request except for the erased personal data which is no longer required for the purpose. The Division shall give a reply and supply a copy of such data within 40 days upon receipt of the request. According to the Ordinance, the Division may charge a reasonable fee for doing so.

The Division may deny requests for correction of personal data in the following circumstances where:

the request is not made in writing;

the Division is not provided with sufficient information to confirm that the requestor is the data subject or an authorized person;

the Division cannot comply with the request without disclosing the personal data of a third party;

the Division has reason to believe that the personal data it holds is not inaccurate;

the Division is not provided with sufficient information to confirm that the personal data it holds is inaccurate;

the Division has reason not to believe that the requested correction(s) is/are accurate;

compliance with the request is for the time being prohibited under the Personal Data (Privacy) Ordinance or any other applicable laws or regulations; or

another data user controls the use of such data and prevents the Division from complying with such requests.

The Division may review the Personal Information Collection Statement (“Statement”) from time to time. The updated Statement will be released at the official website of the Tung Wah Group of Hospitals with immediate effect. However, should the Division revised the purpose of the personal data collection, the Division shall seek your consent before using your personal data for the revised purpose(s).